PRIVACY POLICY

​By using this website and our services, you agree to the practices described below.

1. Information We Collect
 

We may collect the following personal information when you interact with our website or services:

• Name and contact information (email address, phone number)

• Billing and payment details (processed securely through third-party platforms)

• Birth information (date, time, and place of birth) for astrology services

• Relationship or personal details you voluntarily share

• Appointment and session details

• Messages and communications you send

• Website usage data (cookies, analytics, IP address)

We only collect information that is necessary to provide our services and support your experience.
 

2. How We Use Your Information
 

Your information is used to:

• Provide astrology readings, guidance, and digital products

• Prepare personalized birth chart and compatibility analysis

• Schedule and manage appointments

• Communicate with you about your sessions or purchases

• Deliver recordings and digital content

• Improve our services and website

• Process payments securely

• Comply with legal and financial requirements
   

We never sell your personal information.
 

3. Confidentiality & Emotional Safety

Your sessions, birth data, and shared experiences are treated as private and confidential.

All personal details shared during readings or guidance sessions are handled with respect, care, and discretion. Your information is never shared publicly or discussed without your consent.
 

4. Payment & Third-Party Services
 

Payments are processed through secure third-party platforms (such as Stripe, Wix Payments, or similar providers). We do not store your full credit card details.

These providers follow their own privacy and security standards.

We may also use tools for:

• Email communication

• Scheduling

• Video sessions (Zoom)

• Website analytics

Each platform is selected for reliability and security.
 

5. Data Protection & Security
 

We take reasonable steps to protect your personal information, including:

• Secure website hosting

• Encrypted payment systems

• Limited access to personal data

• Protected digital storage

While no online system is 100% secure, we are committed to safeguarding your information to the best of our ability.
 

6. Cookies & Website Analytics
 

Our website may use cookies and analytics tools to understand how visitors use the site and to improve user experience.

You may disable cookies in your browser settings if you prefer.
 

7. Your Rights & Choices
 

You have the right to:

• Request access to your personal data

• Ask for corrections or updates

• Request deletion of your information (where legally permitted)

• Unsubscribe from marketing emails at any time

To make a request, contact us using the information below.
 

8. Session Recordings
 

Live sessions may be recorded and provided to you for personal use only.

Recordings are stored securely and are not shared with third parties. You are responsible for protecting your own downloaded files.
 

9. Children’s Privacy
 

Our services are intended for adults. We do not knowingly collect personal information from children under 13 without parental consent.
 

10. Changes to This Policy
 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage you to review this policy periodically.
 

11. Contact Information
 

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Bianca OneLove
Email: biancavalentim@gmail.com
Website: https://www.biancaonelove.com